**Privacy Policy

Pergola Supply**

Last Updated: 11/22/2025

Pergola Supply (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases through our online store.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when placing an order, creating an account, or contacting us. This may include:

• Name
• Billing and shipping address
• Email address
• Phone number
• Payment details (securely processed by our payment provider)

Automatically Collected Information

When you browse our website, we may automatically collect technical information such as:

• IP address
• Browser type
• Device type
• Pages visited
• Cookies and tracking data

This information is used to improve website performance and user experience.

2. How We Use Your Information

We use collected information for purposes including:

• Processing and fulfilling orders
• Sending order confirmations and updates
• Providing customer support
• Improving website performance and user experience
• Sending marketing communications (you may unsubscribe at any time)
• Detecting and preventing fraud or unauthorized activity

3. Sharing Your Information

We do not sell your personal information.

We may share information with trusted third parties only as needed to operate our business, including:

• Payment processors
• Shipping and logistics providers
• Website hosting and service providers
• Marketing platforms (only if opted in)

These third parties are required to safeguard your information and use it only for authorized purposes.

We may also disclose information if required by law or to protect our business and customers.

4. Cookies and Tracking Technology

Our website may use cookies and similar technologies to:

• Improve functionality
• Remember preferences
• Analyze site traffic
• Personalize user experience

You may adjust cookie settings in your browser; however, disabling cookies may affect website performance.

5. Data Security

We take reasonable measures to protect your information, including encryption, secure payment processing, and restricted access. However, no online system can guarantee complete security.

6. Your Rights

Depending on your location, you may have the right to:

• Access, update, or delete your personal information
• Request a copy of the data we have collected
• Opt out of marketing communications
• Request that we limit or stop processing your data

To make a request, contact us using the information below.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third parties.

8. Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the updated date.

10. Contact Us

If you have questions about this Privacy Policy or your data, you may contact us at:

Pergola Supply
Email: sales@pergolasupply.com
Phone: 1(877) 575-3510
Address: 9001 Airline Hwy, New Orleans 70118

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